Administrative Assistant Westlake

Administrative Assistant

Part Time • Westlake
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

MaxStrength Fitness is one of the fastest-growing, award-winning strength training companies. We deliver world-class, 1-on-1 personal training that transforms our clients’ lives in just minutes a week. Our secret? A relentless commitment to Kaizen, professionalism, and a customer experience so exceptional that clients talk about it for years.

We are now hiring an Administrative Assistant — a mission-critical, client-facing role that sets the tone the moment someone walks through our doors. This is not a passive receptionist job. This is the heartbeat position of our studio.

If you’re not energetic, proactive, organized, emotionally intelligent, and excellent at juggling multiple priorities without losing your smile… this is not the role for you.
 Is that you? You will thrive here.

WHAT YOU’LL DO (Performance Expectations)
  • Deliver a World-Class Client Experience: You are the first face clients see and the tone-setter for their entire session. You must radiate positive energy, anticipate needs, and OVERDELIVER. If delighting people doesn’t light you up, you won’t last here.
  • Master Our Software Systems & Keep Operations Running Smoothly: You’ll learn multiple platforms quickly, troubleshoot confidently, and keep digital and physical systems organized. Tech savvy is non-negotiable.
  • Own the Phone & Communication Loop: You’ll answer every call with professionalism, return messages immediately, and follow up with leads persistently (up to 5 times in 3 days). This requires confidence, courtesy, and consistency.
  • Switch Context Without Losing Precision: You’ll greet clients, update social media, schedule appointments, transition files to digital, manage signage, place orders, support marketing campaigns, and jump into client scheduling as needed.
  •  If interruptions throw you off, this role will overwhelm you — but if you’re a natural multitasker, you’ll love it.
  • Support Marketing & Brand Presence: You’ll help launch mail campaigns, update social channels, and assist with marketing execution. Bonus points if you have skills in Canva, video editing, or content creation.
WHAT YOU MUST ALREADY BRING 
  • Exceptional computer literacy (Microsoft Office + Google Workspace required)
  • Professional communication skills — in person, on the phone, and via email
  • A Stewardship Mindset — empathy, ownership, pride in serving clients
  • A Growth Mindset — curious, solution-oriented, and always improving
  • Impeccable organization & attention to detail
  • Strong time management — able to juggle tasks without hand-holding
  • A positive, energetic personality — we cannot teach enthusiasm
WHO SHOULD NOT APPLY
  • People who need constant direction
  • People who crumble under interruptions
  • Low-energy personalities
  • Anyone who thinks “good enough” is good enough
  • People who aren’t comfortable calling leads or talking to clients
Compensation: $17.00 - $21.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MaxStrength Fitness Corporate.

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WHY YOU SHOULD JOIN US

Transform Lives
Empower others to become their strongest selves—and share in their joy.
Structured Career Growth
Clear career advancement plan with ongoing raises and development.
Highly Competitive Pay
Earn top-tier compensation based on experience and performance.
Flexible Scheduling
Enjoy a work-life rhythm that fits your personal and professional goals.
Paid Time Off
Full-time team members enjoy vacation and personal time.
Health & Dental Insurance
Comprehensive benefits that support your well-being.
401(k) Retirement Plan
Plan ahead with matched contributions and long-term security.
Elite Training & Onboarding
Access the MaxStrength Fitness Academy to master our proven protocols and elevate your expertise.